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Frequently Asked Questions
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Below are answers to the most common questions about ordering a custom cake. If you don't see your question here, I'd be happy to help—simply visit the Cake Inquiry page to get started.
Frequently asked questions
Frequently Asked Questions
The Buttercream Collection specializes in timeless, elegant cakes designed to complement life's most meaningful celebrations.Our signature collection features refined, non-theme-specific designs that can be personalized with your preferred color palette, fresh florals, and other subtle design elements.While our primary focus is our signature collection, we may occasionally accept select custom projects at our discretion.
Every cake at The Buttercream Collection begins with our Signature Vanilla Bean Cake, crafted to be exceptionally moist, tender, and rich in authentic vanilla flavor.Rather than offering multiple cake recipes, we've chosen to perfect one exceptional cake and create a curated collection of Signature Flavors through thoughtfully paired buttercreams and fillings.Our current Signature Flavors include:Signature Vanilla BeanAlmond WeddingLemon VelvetWhite Chocolate RaspberryStrawberry Vanilla
As our collection grows, additional Signature Flavors and seasonal offerings may be introduced.
Yes! Our cakes are selected from The Buttercream Collection, a curated collection of signature designs.You may personalize your cake with details such as your color palette, size, fresh florals, or other small design elements. To preserve the style and quality of our collection, we do not create fully custom designs or exact replicas of cakes created by other artists or AI-generated images.
Your event date is officially reserved once you've selected your cake design and your non-refundable retainer has been received.Because we accept a limited number of orders, dates are reserved on a first-come, first-served basis.
We recommend placing your order at least three weeks in advance. This allows time to thoughtfully plan your design, order any specialty supplies, and reserve your event date.For weddings, larger celebrations, or highly customized designs, we encourage reaching out as early as possible to ensure availability.
Yes! Delivery is available throughout Central Florida.Delivery fees are based on your venue or delivery location and will be included in your custom quote.
Absolutely! Inspiration photos are encouraged and help communicate your preferred style, color palette, floral selections, and overall vision.We love using inspiration as a starting point while creating a cake that reflects The Buttercream Collection's signature style.
Yes!If your guest count exceeds the serving range of your selected cake, a half-sheet kitchen cake can be added in the same flavor for an additional charge.Your decorated cake remains the centerpiece of your celebration and is still cut and served to your guests, while the kitchen cake provides additional servings behind the scenes so everyone can enjoy dessert.
Complete our Cake Inquiry form and let us know about your celebration, preferred cake design, event date, guest count, and any personalization you'd like to include.We'll review your inquiry and provide a custom quote based on your selected design and event details.
The ideal cake size depends on your guest count and how you'd like your cake to be served.Our Cake Sizes & Servings guide can help you choose the best option for your celebration. If you're unsure, we're happy to recommend a size based on the number of guests you're expecting.
At this time, cake tastings are not available. Because we currently offer one signature cake flavor, every cake is made using the same carefully perfected recipe. As our menu expands, tasting options may be introduced.
Yes! Pickup is available by appointment.Detailed pickup instructions and your scheduled pickup time will be provided before your event.
Our cakes are prepared in a home kitchen under Florida's Cottage Food Law.While we take care in preparing every order, we cannot guarantee an allergen-free environment.
Minor design changes may be accommodated depending on the stage of your order.Because each cake is carefully planned and prepared in advance, some changes may not be possible after your design has been finalized.
Fresh flowers are not included unless specifically arranged as part of your order.Flowers may be provided by your florist or sourced separately when discussed during the design process.
We currently accept electronic payment methods. Payment details will be provided with your custom quote.
Your non-refundable retainer reserves your event date and is therefore non-refundable.If your event date changes, we'll do our best to accommodate a new date based on availability.
Our signature collection is the heart of The Buttercream Collection and represents the design style we're known for.If you have an idea that's similar to our aesthetic, we'd love to hear it. We occasionally accept select custom projects that complement our signature style and availability.
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